Privacy Policy

Concordia University Chicago is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Concordia University Chicago website and affiliate partner websites and governs data collection and usage. By using this website, you consent to the data practices described in this statement.

Collection of your Personal Information

Concordia University Chicago and its affiliates (“We”) collect personally identifiable information, such as your email address, name, home or work address or telephone number. We also collect anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Concordia University Chicago and its affiliates for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of Concordia University Chicago and partner websites.

We encourage you to review the privacy statements of Web sites you choose to link to from Concordia University Chicago so that you can understand how those Websites collect, use and share your information. Concordia University Chicago is not responsible for the privacy statements or other content on Web sites outside of the Concordia University Chicago and Concordia University Chicago family of websites.

Use of your Personal Information

Concordia University Chicago and its affiliates collect and use your personal information to operate the Concordia University Chicago websites and deliver the services you have requested. Concordia University Chicago also uses your personally identifiable information to inform you of other products or services available from Concordia University Chicago and its affiliates. Concordia University Chicago may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Concordia University Chicago and its affiliates do not sell, rent or lease its customer lists to third parties. We may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (email, name, address, telephone number) is not transferred to the third party. In addition, we may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to us, and they are required to maintain the confidentiality of your information.

We do not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent, except where allowed and/or required by law for compliance with state and federal reporting.

We keep track of the websites and pages our customers visit within our family of websites, in order to determine what Concordia University Chicago services are the most popular. This data is used to deliver customized content and advertising within Concordia University Chicago to customers whose behavior indicates that they are interested in a particular subject area.

Concordia University Chicago websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Concordia University Chicago, its affiliates, or the site; (b) protect and defend the rights or property of Concordia University Chicago and its affiliates; and, (c) act under exigent circumstances to protect the personal safety of users of Concordia University Chicago, its affiliates, or the public.

Personal Information Collected and How It Is Used

Information Requests. If you complete a contact form on a webpage or in chat or otherwise request help or information from us, we will collect personal information so that we can contact and communicate with you, address your requests and provide information and messages to you about programs that may be available. This information may include contact information, such as your name, email address and phone number, together with your question or request.

Cell Phone, Text Messaging and Calls. By submitting your email and phone number to us, you are providing consent for us to contact you by email, telephone and text message to share information related to the programs and to provide enrollment and educational program support to you. Message, call and data rates of your carrier may apply. You may opt out of receiving these calls and text messages at any time by telling us in a phone call or following the opt-out instructions contained in the text message. You are not required to provide your cell phone number or consent to receiving phone or text messages in order to receive information about the programs.

Enrollment Support. If you contact or work with an enrollment advisor, we may collect personal information so that we can help you explore eligible educational options and apply for enrollment in eligible programs. The personal information may include information about your employment history and educational background, such as employers, work experience, schools, areas of study, grades, transcripts and other educational records, together with any information that you may choose to share or that may be requested in the application and enrollment process for eligible programs.

Educational Program Support. If you enroll in an eligible program, affiliates of Concordia University Chicago may receive personal information for the purpose of providing program support services to you. These support services may include course selection and registration assistance, degree audits and assistance to help you be successful and stay on track to complete a program. The personal information may include information about your coursework, grades and other educational records.  We may also receive any other personal information that you may choose to share or that may be requested to enable us to provide appropriate support.

Feedback. Concordia University Chicago or its affiliates may provide you with the opportunity to respond to surveys and to evaluate and provide feedback on the programs. We may use that information to respond to you about your feedback and to address any issues that you may identify.

De-Identified Data. Concordia University Chicago and its affiliates may de-identify and aggregate information collected in connection with the programs and use it to maintain, support and evaluate the efficacy of the programs; conduct educational research; develop new products and services; and for other purposes. Unless required to do so by law, we will not attempt to re-identify such de-identified data.

Use of Personal Information for Marketing Purposes

Concordia University Chicago and its affiliates may use personal information in order to provide messages and information about eligible educational programs, products and services that may be available from the institution, its affiliates, or other institutions of higher education. If you do not want to receive further emails from us, you may unsubscribe at any time by following the opt-out instructions contained in an email from us.

Notice to California Residents

Except as expressly identified below, we do not disclose a user’s personal data to any third party. Thus, under California Civil Code Sections 1798.80-1798.84, we have no obligation to a California resident to provide further information regarding our use of the California resident’s personal data. Any inquiries regarding the Terms of Use or, specifically, this Privacy Policy can be directed to the contact identified below.

Notice to Utah Residents

Except as expressly identified below, Concordia University Chicago and its affiliates do not disclose a user’s personal data to any third party.

Use of Cookies

The Concordia University Chicago family of websites use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a webpage server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize Concordia University Chicago pages, or register with Concordia University Chicago site or services, a cookie helps Concordia University Chicago to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Concordia University Chicago website, the information you previously provided can be retrieved, so you can easily use the Concordia University Chicago features that you customized.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Concordia University Chicago services or web sites you visit.

Security of Your Personal Information

We secure your personal information from unauthorized access, use or disclosure. We secure the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Family Educational Rights And Privacy Act

Concordia University Chicago and its affiliates comply with the Family Educational Rights and Privacy Act, commonly referred to as FERPA. For information regarding FERPA please visit https://www.cuchicago.edu/academics/academic-resources/ferpa/ .

CAN-SPAM Compliance

Concordia University Chicago and its affiliates are committed to be compliant with all Federal regulations, including the Federal CAN-SPAM Act of 2003. We only send email to those of our visitors who have requested to receive these communications. You may “opt-out” of any communication from Owner at any time, and we will remove you from our mailing list. In addition, you may contact us at the address below and request to be removed from our mailing list.

Commitment to Children’s Privacy

In compliance with the Children’s Online Privacy Protection Act, 15 U.S.C., §§ 6501-06 and 16 C.F.R., §§ 312.1-312.12, our websites do not permit children under 13 years of age to become users, and we do not collect information from children. By using our websites, you represent that you are 13 years of age or older.

Changes to This Statement

We will occasionally update this Statement of Privacy to reflect company and customer feedback. Concordia University Chicago encourages you to periodically review this Statement to be informed of how we are protecting your information.

Contact Information

Concordia University Chicago welcomes your comments regarding this Statement of Privacy. If you believe that Concordia University Chicago has not adhered to this Statement, please contact Concordia University Chicago at contact@cuchicago.relearnit.org. We will use commercially reasonable efforts to promptly determine and remedy the problem.